This Payment & Refund Policy governs all leather clothing cleaning and repair services provided by Thoro-kleen through tkleatherfix.com. Our registered address is 200 Garden St, Georgetown, DE 19947-3810, United States. By using our services, you agree to the terms outlined below. For questions or support, please contact us at info@tkleatherfix.com or call (302) 856-2813.
We accept major credit and debit cards (Visa, Mastercard, American Express), PayPal, and electronic bank transfers. Payments are processed securely in compliance with U.S. consumer protection laws.
Full payment is required upon completion of service unless prior arrangements for deposits or partial payments have been agreed upon in writing.
After booking your leather cleaning or repair service, you will receive a confirmation email detailing the scope of work, estimated cost, and expected completion date. Please review and notify us within 24 hours if any corrections are needed.
Cancellations or rescheduling requests must be made at least 24 hours before the scheduled service. Cancellations within less than 24 hours or no-shows may incur a cancellation fee up to 50% of the estimated service cost.
Refunds are generally not provided once the service is completed and accepted. However, refunds or service corrections will be considered under the following conditions:
Approved refunds will be processed within 7–10 business days to the original payment method.
Thoro-kleen guarantees the quality of its workmanship and materials. Should any issues related to our service arise within 30 days of completion, please contact us promptly to arrange repairs or adjustments at no additional cost.
Thank you for trusting Thoro-kleen for your leather clothing cleaning and repair needs. We are committed to providing professional and reliable services.